IMPORTANT!

Our Guests are important. As always, our boats are cleaned and sanitized after every rental. Our rentals are private. This means that only your group will be on a boat during the rental.

Our picnic area is provided for our guests as they wait to board their boats. When people check in, they wait in our picnic area. Oftentimes there are children in that area that can see and hear conversations. Please be respectful to those around you by limiting the use of profanity.

There is a Six (6) Person maximum on the 18ft pontoon and a Ten (10) person max on the 22ft pontoon. This is the total number of bodies on the boat including children, infants, and adults.

Please do not show up with more people than stated above. Our staff cannot make exceptions and it puts them in a difficult situation, especially when trying to check in other Guests. If your group has more than the maximum persons allowed, we cannot let your group out and we will not refund any money paid.

Questions? Check out our FAQs

Weather Policy

The safety of our guests and crew is our highest priority. Weather conditions on the water can change quickly and may differ from published forecasts.

Chicago Boat Rentals reserves the sole right to determine whether weather conditions are safe for boating and whether a reservation must be delayed, rescheduled, or canceled due to weather. Customers may not cancel based solely on a weather forecast or predicted conditions.

If Chicago Boat Rentals cancels a reservation due to unsafe weather or water conditions, guests will be offered one of the following:

  • A rescheduled reservation, subject to availability, or
  • A Chicago Boat Rentals gift card for the full value of the reservation.

Refunds will not be issued for weather-related cancellations.

Light rain, cloudy conditions, cooler temperatures, or forecasted weather alone do not automatically constitute unsafe boating conditions. Chicago Boat Rentals will make all weather-related decisions based on actual conditions and safety considerations at the time of the reservation.

By completing your reservation, you acknowledge and agree to this Weather Policy 

Please contact us for any questions

Office Number

Our office is open Tuesday to Friday, 11AM-6PM. Text messages are answered daily.

224-422-8136

Email

Emails are answered Monday-Friday.

chicagoboatrentals@outlook.com